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Refund & Cancellation Policy

Last updated: November 13, 2025

Important: All Sales Are Final

At CleverQuit, all subscription purchases are final and non-refundable. However, you can cancel your subscription at any time to prevent future charges.

1. Free Trial Period

7-Day Free Trial: All new users are eligible for a 7-day free trial of CleverQuit Premium features.

•No credit card charges during the trial period
•Cancel anytime during the trial with no charges
•Automatic conversion to paid subscription after 7 days if not cancelled
•Email reminders sent 2 days before trial ends

Important: To avoid charges, cancel at least 24 hours before your trial ends.

2. No Refund Policy

All Subscription Purchases Are Final. CleverQuit does not offer refunds on any subscription purchases. All sales are final.

2.1 Why No Refunds?

We provide a 7-day free trial that allows you to fully explore all premium features before making a purchase decision.

2.2 No Refunds Under Any Circumstances

Refunds will NOT be provided for any reason, including:

✗Change of mind after purchase
✗Unused subscription time
✗Subscription renewals
✗Account termination due to Terms of Service violations
✗Technical issues (contact support for assistance)
✗Partial subscription periods
✗Accidental purchases (please be careful when purchasing)

3. Cancellation Policy

3.1 How to Cancel

You can cancel your subscription at any time through:

Option 1: In-App — Settings → Subscription → Manage → Cancel
Option 2: Email — Send request to smokefree@cleverquit.com
Option 3: Google Play — Cancel through your subscription settings

3.2 Cancellation Timeline

•Immediate Effect: Cancellation takes effect at the end of your current billing period
•Access Retention: You retain access to Premium features until the billing period ends
•No Partial Refunds: Cancellation does not qualify for refund of the current billing period
•Confirmation: You will receive an email confirmation within 24 hours

3.3 After Cancellation

•Your account remains active with free tier features
•Your progress data is preserved for 90 days
•You can resubscribe anytime to regain Premium access
•Premium content and features become locked

4. Billing Issues and Support

If you experience billing errors or unauthorized charges, contact us immediately at smokefree@cleverquit.com with your registered email, transaction ID, description of the issue, and screenshots if applicable.

Unauthorized charges: Contact us within 48 hours — this is the only circumstance where a refund may be considered.

Double charges: Contact us immediately and we will refund the duplicate charge after verification.

5. Cancellation Fees

Good News! CleverQuit does NOT charge any cancellation fees. You can cancel your subscription at any time without penalty.

6. Subscription Pausing

Currently, we do not offer subscription pausing. However, you can cancel and resubscribe later — your progress is saved for 90 days.

7. Technical Issues and Support

If you experience technical issues, contact us at smokefree@cleverquit.com. We will work to resolve the issue promptly. Technical issues do not qualify for refunds, but you may cancel to prevent future charges.

8. Policy Changes

We reserve the right to modify this policy at any time. Changes will be communicated via email, in-app notification, and updated revision date.

9. Questions & Support

Email: smokefree@cleverquit.com
Response Time: Within 24-48 hours
Address: Near UP Pollution Control Board, Sector 16, Vasundhara, Ghaziabad, India

⚡ Quick Summary

✓7-day free trial — Try before you buy
✗No refunds on any subscription purchases
✓No cancellation fees — cancel anytime
✓Access retained until end of billing period
✗All sales are final — please review before purchasing